User Stories

Student:

As a student, I want to be able to be able to pay my bills online, so that I can easily and quickly manage my tuition expenses.
As a student, I want to be able to check the status of my payments online, so that I can be aware of any outstanding funds or holds on my account.

Parent/ Family Member:

As a parent/family member, I want to check the status of my payment so that I can find out whether it was accept or not.
As a parent/family member, I want to view a detailed breakdown of my payment so that I can know what I still owe to the University.
As a parent/family member, I want to get an email/text message alert when there’s a change in my payment status, so that I can make the payment if needed.

Faculty/ Staff:

As a faculty or staff member, I want to be able to pay a bill, so that I can purchase items on campus.
As a faculty or staff member, I want to be able to check my account/bill status, so that I can be sure to pay by deadlines.

Community Member:

As a community member, I want to be able to pay bills for campus activities, so that I can attend University workshops without being a member of the student body.
As a community member, I want to be able to continue to pay on my past due bills from the university, so that I can avoid any further late fees.
As a community member, I want to be able to continue paying my university phone bill after I have retired from Miami, so I don’t have to switch to a new service provider of plan.
As a community member, I want to be able to check my account/bill status, so that I can be sure to pay by deadlines.